Privacy Policy

We take your privacy seriously. This policy explains how CentraLearn AI collects, uses, and protects your personal information when you use our financial data modeling platform.

Last Updated: March 15, 2025 | Effective Date: March 1, 2025

1 Information We Collect

CentraLearn AI collects information to provide you with personalized learning experiences in financial modeling and machine learning. We gather data through various interactions with our platform, educational materials, and support services.

Personal Information You Provide

Account registration details including your name, email address, and professional background
Profile information such as educational history, career goals, and learning preferences
Communication data when you contact our support team or participate in forums
Payment information processed through secure third-party processors for course enrollment
Learning assessments, project submissions, and progress tracking data

Automatically Collected Data

Device information including browser type, operating system, and screen resolution
Usage patterns such as course completion rates, time spent on modules, and navigation paths
IP address and general location data for security and content optimization purposes
Cookies and similar tracking technologies to enhance platform functionality

2 How We Use Your Information

Your information helps us create a more effective learning environment. We analyze learning patterns to improve course content, provide personalized recommendations, and ensure our platform meets the evolving needs of financial professionals.

Purpose	Data Types Used	Legal Basis
Course delivery and progress tracking	Account info, learning data	Contract performance
Platform improvement and analytics	Usage patterns, technical data	Legitimate interest
Communication and support	Contact details, inquiry history	Contract performance
Security and fraud prevention	IP address, device info	Legitimate interest

We never sell your personal information to third parties or use your learning data for advertising purposes outside our platform. Your educational progress and personal details remain confidential and are used solely to enhance your learning experience.

3 Data Sharing and Third Parties

We work with trusted service providers to deliver our educational platform. These partnerships are governed by strict data protection agreements that require the same level of privacy protection we maintain internally.

Service Provider Categories

Cloud hosting providers for secure data storage and platform infrastructure
Payment processors for handling course enrollment transactions securely
Email service providers for delivering course materials and important updates
Analytics tools to understand platform usage and improve user experience
Customer support platforms to provide efficient help and technical assistance

We may also share information when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition. In such cases, we ensure continued protection of your privacy rights.

4 Your Privacy Rights

You have significant control over your personal information. These rights ensure you can manage your privacy preferences and understand how your data is being used throughout your learning journey with us.

Access Your Data

Request a complete copy of the personal information we hold about you, including learning progress and account details.

Update Information

Correct or update your profile, contact details, and learning preferences through your account dashboard or by contacting support.

Delete Your Account

Request complete deletion of your account and associated data, subject to legal retention requirements for educational records.

Data Portability

Export your learning data, certificates, and progress records in a structured format for use with other platforms.

Restrict Processing

Limit how we use your information while maintaining access to core educational features and course materials.

Opt-Out Rights

Unsubscribe from marketing communications while continuing to receive important course updates and technical notifications.

5 Data Security and Protection

Protecting your information is fundamental to our operations. We employ multiple layers of security controls and regularly update our practices to address emerging threats and maintain the integrity of your educational data.

Technical Safeguards

End-to-end encryption for data transmission and storage using industry-standard protocols
Multi-factor authentication requirements for accessing sensitive account information
Regular security audits and vulnerability assessments conducted by independent third parties
Automated backup systems with geographic redundancy to prevent data loss
Network monitoring and intrusion detection systems operating continuously

Administrative Controls

Staff access controls with role-based permissions and regular access reviews
Comprehensive privacy training for all employees handling personal information
Incident response procedures for potential security breaches or data concerns
Regular policy updates reflecting current privacy regulations and best practices

6 Data Retention and Deletion

We maintain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have specific retention periods based on their purpose and regulatory requirements.

Data Type	Retention Period	Deletion Process
Account information	Active account + 3 years	Automatic deletion after retention period
Learning progress and certificates	Active account + 7 years	Educational record requirements
Support communications	2 years from last contact	Secure deletion with verification
Usage analytics	26 months maximum	Automated deletion cycles

When you request account deletion, we begin the removal process immediately while preserving any information required by law or for legitimate business purposes such as fraud prevention.

7 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze platform usage. You have control over these technologies and can adjust settings to match your privacy preferences.

Essential Cookies

These cookies are necessary for basic platform functionality, including maintaining your login session, remembering course progress, and ensuring security features work properly. These cannot be disabled without affecting core functionality.

Analytics and Performance

We use analytics cookies to understand how you interact with our platform, which helps us improve course content and user experience. This includes tracking popular learning paths and identifying areas where students need additional support.

Personalization Features

Preference cookies remember your settings such as display options, notification preferences, and customized dashboard configurations to create a more personalized learning environment.

8 International Data Transfers

As a global educational platform, we may transfer your information to countries outside the United States. We ensure these transfers meet strict privacy standards and provide appropriate safeguards for your personal information.

All international data transfers are protected by Standard Contractual Clauses approved by regulatory authorities, ensuring your information receives the same level of protection regardless of where it is processed or stored.

We regularly review the privacy laws and practices in countries where we operate or store data, adjusting our procedures as needed to maintain compliance with applicable privacy regulations.

Privacy Questions and Contact Information

If you have questions about this privacy policy or want to exercise your privacy rights, please contact our privacy team. We respond to all privacy inquiries within 30 days and provide regular updates on complex requests.

Email: info@centralearnai.com Phone: +1 (864) 614-1464 Address: 134 W South Boundary St, Perrysburg, OH 43551, United States

For urgent privacy concerns or potential security issues, please mark your communication as "Privacy Urgent" to ensure immediate attention from our data protection team.